All Systems Operational

Uptime over the past 90 days. View historical uptime.
UIX Operational
90 days ago
100.0 % uptime
Today
Central Server Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 10, 2026

No incidents reported today.

Feb 9, 2026
Extraction Processing slowness
Resolved - The backlog of extractions has been processed and the issue has been resolved.
Feb 9, 08:56 UTC
Monitoring - The systems are back to normal and have been processing for the last couple of hours. We restored the data processing pipelines in a phased manner starting 8:30 AM UTC and all stages were restored by 10:30 AM UTC. The extractions are being processed as usual. We will continue to monitor the applications to ensure that the backlog is cleared in the next 24-36 hours.

We identified the root cause was a data storage limitation in one of our backend tables that required an urgent fix. To safely perform this correction, data processing was temporarily paused and migration was performed.
Feb 5, 12:39 UTC
Update - We are continuing to investigate this issue.
Feb 4, 13:37 UTC
Investigating - We are observing slowness in completing extraction processing in the backend servers and as a result the backlog is increasing. This is due to a DB issue and it may cause some random slowness in certain UI pages like Analyse ACE/Maintainability .We are currently investigating the issue.
Feb 4, 13:36 UTC
Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026
Feb 4, 2026
Feb 3, 2026
Resolved – UIX Unavailability
Resolved - The application UI was inaccessible due to a database-related issue between 14:21 GMT and 14:40 GMT.
The issue has been resolved and all services are operating normally. The root cause analysis is currently in progress, and we will share more details once it is completed.
Feb 3, 15:11 UTC
Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

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