All Systems Operational

UIX Operational
Central Server Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 16, 2026

No incidents reported today.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

Resolved - The issue is resolved. Data processing operations are functioning normally.

An increase in incoming data, combined with an unforeseen change in the underlying database systems' behaviour, caused performance degradation at one stage of the data processing pipelines. We addressed the issue by implementing optimisations to the impacted stage, which brought the systems within the expected operating parameters.

Oct 13, 11:49 UTC
Monitoring - A fix has been implemented and the system is catching up. We are monitoring the application.
Oct 12, 15:27 UTC
Update - We are continuing to investigate this issue.
Oct 12, 11:10 UTC
Investigating - Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly. Some customers may see delays before refreshed metrics and dashboards reflect their latest data. The data itself is not affected.
Oct 12, 11:09 UTC

Oct 12, 2026

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.