Update - Some users are have been facing issues with refresh token due to cookie size exceeding the limit of 8KB. In such cases the api is failing and causing the users to get logged out. A fix has been implemented for that and we are continuing to monitor the application.
Jul 09, 2026 - 13:08 UTC
Jul 09, 2026 - 13:08 UTC
Monitoring - A fix has been implemented and we are monitoring the application. The refresh token API had a regression issue due to a release done earlier in the day that has now been fixed. We will provide more details shortly.
Jul 08, 2026 - 12:27 UTC
Jul 08, 2026 - 12:27 UTC
Update - We are continuing to investigate this issue. The token refresh is failing which results in users getting logged out automatically in 10 minutes and being forced to log in again. We will provide an update as soon as we identify the root cause
Jul 08, 2026 - 11:11 UTC
Jul 08, 2026 - 11:11 UTC
Investigating - We are currently investigating an issue where users are getting automatically logged out frequently while using the application.
We apologise for the inconvenience.
Jul 08, 2026 - 09:40 UTC
We apologise for the inconvenience.
Jul 08, 2026 - 09:40 UTC
UIX
Operational
Central Server
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.