Intermittent login page issues

Incident Report for BlueOptima

Monitoring

It was identified that degraded performance in one of the backend APIs caused this issue. Database optimizations have been implemented to mitigate the problem. The application has been operating normally for approximately the last four hours. We will continue to monitor the system closely to ensure ongoing stability.
Posted Jul 16, 2026 - 16:54 UTC

Investigating

We are investigating an issue where some users may experience intermittent login problems, including the SSO page failing to load or requiring a refresh. Additionally, some page navigations may be slower than expected. Our team is actively investigating the issue.
Posted Jul 16, 2026 - 12:45 UTC
This incident affects: UIX.